Bookings

Let customers book appointments on your website: salons, clinics, consultants, tutors, classes, repairs and more. You get notified of every booking; customers get a confirmation, a calendar file and a reminder.

Set up bookings

1. Open Websites › your site › Bookings › Hours, services & settings.
2. Add your services. For each one: a name, how many minutes it takes, free minutes after it (a break or clean-up), an optional price, and how many people can book the same time (1 for appointments, more for classes).
3. Set your opening hours. Tick the days you work and set the times. Add a second range for split shifts, such as 09:00–13:00 and 14:00–18:00.
4. Choose your rules: how often start times are offered, minimum notice, how far ahead people can book, and the reminder time.
5. Turn on “Take bookings”. Your booking page is live once your website is published.
6. Share it. Add a “Book now” button on your website linking to /book/, and share the booking link on WhatsApp and Instagram.

What customers see

1. Choose a service (with its length and price).
2. Pick a day. The calendar only shows days that still have free times.
3. Pick a time.
4. Enter their name and an email or phone number, plus an optional note.
5. Get a confirmation page, an email with a calendar file, and a link to cancel if plans change.

Free times take everything into account: your hours, the service length plus break, time off, existing bookings, how many people a slot can take, and your minimum notice. Two people can never take the last place at the same moment.

Confirming bookings

• Automatic (default): bookings are confirmed instantly.
• Manual: turn off “Confirm bookings automatically”. New bookings wait under To confirm until you press Confirm, and the customer is told once you do.

Managing bookings

The Bookings dashboard has tabs for Upcoming, To confirm, Past and Cancelled, grouped by day. For each booking you can confirm it, mark it done or a no-show, or cancel it with a reason that's sent to the customer.

Time off

Add holidays, training days or a blocked afternoon under Time off. Nobody can book during those times.

Notifications and reminders