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Social Boost Lab

WhatsApp

WhatsApp Business messaging (rolling out).

Rolling out. We're switching accounts on in stages while the official WhatsApp Business setup completes. Email support@socialboostlab.com if you'd like early access.

What you'll be able to do

  • Connect your WhatsApp Business number through Meta's official sign-up.
  • Templates: create message templates and submit them to WhatsApp for approval.
  • Campaigns: send approved templates to contacts who opted in, with delivery and read reports.
  • Inbox: reply to customers in Inbox β€Ί WhatsApp.
  • Auto-replies for common questions and outside working hours.

The rules WhatsApp sets

  • You can only start a conversation with people who agreed to hear from you, using an approved template.
  • When a customer messages you, a 24-hour window opens in which you can reply freely.
  • People who reply STOP can't be messaged by you any more.
  • Numbers that get many blocks or reports can be restricted by Meta. Follow Meta's WhatsApp Business and Commerce policies.
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