Frequently Asked Questions
Find answers to common questions about our services
General Questions
Social Boost Lab is a premium SMM panel that helps you grow your social media presence with authentic engagement services across all major platforms including Instagram, Facebook, YouTube, TikTok, and Twitter.
Click on the "Register" button at the top right corner of our website and fill out the registration form. You'll need to verify your email address to activate your account.
Currently we don't have a dedicated mobile app, but our website is fully responsive and works perfectly on all mobile devices.
Ordering Process
1. Select the service you want from our services page
2. Enter your social media link in the required field
3. Choose the quantity and any additional options
4. Add to cart or proceed to checkout
5. Complete your payment
We accept PayPal, credit/debit cards, cryptocurrency (Bitcoin, Ethereum), and bank transfers. All payments are processed securely.
You can cancel orders within 30 minutes of purchase if they haven't started processing yet. Once processing begins, cancellations may not be possible.
Delivery & Quality
Delivery times vary by service. Most services start within 1-24 hours and complete within 2-7 days. You can see the estimated delivery time on each service page.
Drip-feed means your order is delivered gradually over time to appear more natural. For example, 1,000 followers might be delivered 100 per day over 10 days instead of all at once.
Yes! We pride ourselves on providing high-quality services with real engagement. All our services come with quality ratings so you can choose the right option for your needs.
Troubleshooting
Most orders start within 24 hours. If your order hasn't started after 48 hours, please check your email for any notifications, then contact our support team with your order ID.
Social platforms regularly remove fake or inactive accounts. Some drop is normal, especially with lower-quality services. For more stable results, choose our premium services with higher quality ratings.
You can submit a ticket through our contact page. For faster response, include your order ID and detailed information about your issue.
Safety & Privacy
We use safe, organic growth methods that comply with platform guidelines. However, we recommend using our services moderately and choosing higher quality options for important accounts.
No! We never ask for or store your passwords. All services only require your public profile link or post URL.
Absolutely. We use industry-standard encryption and never store your full payment details. All transactions are processed through secure payment gateways.
Still have questions?
Our support team is ready to help you with any other questions you might have.
Contact Support Back to Home